Should you find yourself in a situation where you need to access SMARTHELP - the process is this simple and straightforward -

Dial 010 211 58 04

Once connected, you will hear a selection of six service options -

  1. Emergency medical assistance.
  2. Medical Advice.
  3. Vehicle breakdown or roadside assistance.
  4. Take me Home service or to modify a previous booking.
  5. Account management.
  6. To find out more about other product information.

Simply dial the desired extension and you will transferred to an operator who will facilitate the necessary response to your emergency.

Also, upon sign-up, you will be contacted to set up your Panic SOS facility on your mobile.